Our Updated Brand
How much does this service cost?
Is it secure?
Which wireless carriers are supported?
Do I need a text message or data plan?
I'm not enrolled for online banking. Can I still use this?
Do I have to be enrolled in Internet (Online) Banking to use Phone Enrollment?
What is my User ID?
Can I save my User ID on the device?
Do I have to accept the Terms and Conditions?
From where are the challenge questions and answers coming?
What is my Password?
What if I do not remember my User ID or Password?
What do I use for a Mobile Number if I am using a tablet or MP3 device, such as an iPad or iPod?
What is Mobile BillPay?
When will my payment be received?
Can I add a Payee on my mobile device?
How do I deactivate a Payee?
How do I cancel a payment on my mobile device?
How may I see previous bill payments on my mobile device?
How do I handle a dispute with a payee?
Where can I find more information about BillPay?
What happens if I get a new phone or change phone numbers?
What if my device is lost or stolen?
Who is eligible for Mobile RDC?
What types of checks can I deposit with Mobile RDC?
Are there any limits on the dollar amount of deposits I can submit?
Do I photograph both the front and the back of my check?
How do I endorse my check for Mobile RDC?
When will my deposit post to my account?
Do I destroy my check after I photographed the deposit?
What if I submitted a deposit for the wrong amount? Do I need to resubmit it?